You Are One Decision Away From a Totally Different Life

One of the greatest things about life is that everyone is living their story, whether it’s the way they want it to be or not. Life continues to keep moving forward and we either choose to move forward with it or life moves forward while we try so hard to make it stand still. Why do we try to make time stop, even if for just one second?

We all seek perfection. If life doesn’t line up to the story we have in our mind, then the whole world needs to fall apart because our little world within life isn’t going according to plan!

That’s where things start to fall apart. That’s how people start missing out on life. That’s how we start to feel overwhelmed because it’s not going according to our plan.

We all seek for perfection when it comes to our life story because it all makes sense in our heads but it doesn’t always make sense to everyone else if it were to play out the exact way in our minds.

When I turned 21 years old, I had a plan. I was going to make it big in Hollywood and take the film industry by storm as the next award winning producer in the studios. I was busting my ass in commercials and was having a blast doing it.

But all of a sudden, my plans were detoured because of some heart issues. I was upset because I had to shelf my dreams for a brief moment in time so I could focus on my health.

I’m the type of person that will give my all to a job or company to keep moving up to the top. I always had a desire to be the best and to lead. So the fact that I had to take time meant that I was falling behind.

I became lost, confused, and felt empty inside. Unfortunately, it wasn’t just for 1 surgery. Time kept passing and I struggled for many years to get my heart back on the mend. 10 surgeries and 3 years later, I was finally in the green to start moving forward.

By this time, I had gotten back into the world of restaurants and was already making strides to move up in the company. I never went back to the film industry because, during my detour, I had fallen back into the restaurant world to make money and fell back in love with the restaurant industry.

The restaurant industry fuels me in a way no other industry does. It’s fast paced, constantly changing, there’s always ways to innovate or make them more efficient, and it’s fun to me. To others, it has become their nightmare and they want nothing to do with them.

But the biggest piece of advice that I can give, from experience, is to stop expecting your life to go according to your plan. I’m not saying to not set goals because that’s just silly.

I made a decision to get back up. I decided that life wasn’t going to keep me down. You are only one decision away from a totally different life.

Set your goals from where you are and where you want to be. Just don’t always think that the path to take you from A to Z will be the exact path you will take to get there.

There are little detours in life that add to our story. Some detours come in the form of heartbreak, some in the form of excitement, and some in the form of sorrow. But everything that you experience, adds to who you are and who you will become.

Embrace the experiences you have in life, learn from every single one, and enjoy every moment of it. Life is short and it takes courage to keep moving forward. Never give up on your dreams and allow them to change.

In the end, it’s all going to be worth it. You never know who you will inspire by living life to the best of your abilities.

My Book Is Published!

My book, “Customer Service is the Bottom Line” has been published since Thursday, March 30th. When it first went on sale, I rose from someone who had published a book to hitting #1 under the Hospitality category on Amazon and that was a very exciting moment for me.

My mission with this book is to get this book into the hands of over 1 million restaurant professionals so I can make a massive impact on the way restaurant’s operate their business.

It is available on Amazon in the kindle version as well as the paperback version. You can order it here.

If you would like to order large quantities for your restaurant or organization, please reach out to me here.

Also, if you book me to speak for your company or organization, you’ll get 50 books for FREE!

It was such an honor to chat with Donald Burns about my new book “Customer Service is the Bottom Line” and to dig deep on the importance of customer service in 2017.

During the broadcast, we had some excellent questions and it was a true pleasure to talk about how customer service directly impacts your bottom line.

I love connecting with true restaurant professionals and Donald is an exemplary example of a true professional who wants to leave an impact on the industry.

Make sure to leave a comment on the video thread letting us know your thoughts or to ask any question!

How to Beef Up Your Restaurant Resume

4 Ways to an Interview

Resumes are a dime a dozen. Restaurants are flooded with them, and the truth is most restaurant managers will spend at most 30 seconds looking at them. When I speak to my colleagues about restaurant resumes, they all say they can get an understanding of who you are within 10-15 seconds.

At the end of the day, restaurant professionals – like all of us – are busy. The best way to learn about someone is to call them in for an interview. That’s where you can really dive in and figure out how someone handles different situations.

But your resume is the most important tool to get you into that interview – once you get in, it’s all on your ability to sell yourself to the restaurant manager & operations team.

Click here to go over 4 different ways you can beef up your restaurant resume, and what restaurant owners will look for when reviewing them.

Article was originally published to the Toast Blog on 2/20/17