Have you ever walked into a restaurant, and as soon as your arm started extending out to grab the handle, the door swings open with a smiling face greeting you to the restaurant? Or if you’ve opened the door, were you instantly captured by the smile and greeting of someone at the host stand?
Most people just see this person as someone who sits you down at the table and then disappears back into the front of the restaurant to greet the next wave of guests.
But did you realize that your host or hostess is the most underutilized team member in your restaurant? Click here to read about the four ways that you can utilize your host to elevate your service and elevate your brand.
This post was originally published on FoodableTV on 03/07/2017