One of the most difficult things to do is choosing the right speaker for your organization or event. Did you realize that the success of your event weighted solely on the quality of the speaker that you hire?
When I first started speaking, I decided to research speakers in my market. I ended up spending hours upon hours of looking through speakers and their material. My hope with this page is to make sure that you have all of the information that you need to make the best possible decision.
Thank you for stopping by & thank you for also considering me. I am genuinely honored.
An Overview Of This Page
This page provides an overview of what I have to offer, along with a dash of what you can expect.
- What You Can Expect
- A Little About Me
- My Most Requested Topics
- The Next Step
If you want to check my availability for your event, or if you have some questions before proceeding further, please click below:
What You Can Expect
Here’s what you can expect from me and my team:
- Professional replies to your phone calls and email messages.
- A personal phone consultation with myself prior to your event, so we can better understand how I can best serve you and your audience.
- An announcement about your event on my blog and social media channels, if you want more visibility & it’s open to the public.
- A professionally prepared, compelling delivered presentation focused on achieving the outcomes you want with your audience.
- A custom resource page, exclusively created for your attendees. It will include the slides I used in the presentation, along with links to books, articles, and other resources I believe will be helpful.
- A quick follow-up communication in the days after the event with my team, to make sure I met your expectations. (I also want to know how you think I can improve.)
A Little About Me
“Andrew Carlson knows the hospitality business! He has experience from the front line to the front office and knows what it takes to be successful in this highly competitive industry. His work includes programs to ensure exceptional customer service to creating unforgettable experiences.
He on a mission to change the way we interact with the customer and the overall customer experience in restaurants & bars across America.
He is also the author of the book “Customer Service is the Bottom Line”.
My Most Requested Topics
- Customer Service is the Bottom Line
This is my signature program to increase employee enthusiasm, loyalty, and increase their performance on the job. I start with humorous stories on the importance of training and ongoing coaching. I give easy to implement strategies that managers can use to energize their teams to provide exceptional customer service and they will watch their sales increase almost instantly!
I am on a mission to bring back exceptional customer service to restaurants all across America. This program is the needle in the haystack that your organization needs. This program is booked every year by many restaurants that desire their sales to increase without having to spend a fortune on marketing.
2. Under New Management
This is another one of my signature programs in which I give you and your management team exactly what they need to totally revolutionize your culture. I will give you 5 distinct traits that will increase the loyalty of your staff and provide a workplace that people love to come back to. It will literally feel like a different management team when these characteristics are implemented.
The restaurant industry is fun but incredibly exhausting – create a workplace that people will talk about for the rest of their lives – even if they aren’t there forever!
The Next Step
Thanks again for considering me for your event. You can take the next step by checking my availability. Just click on the button below. Someone on my team will get back with you right away.